Do you want to learn how to defuse a situation before it spirals out of control? Do you want to understand why and how conflict builds and what you can do to resolve it?

During this two-hour virtual workshop, you will learn how to increase safety by utilizing verbal de-escalation techniques. Participants will explore foundational information on how to reduce the level of conflict through self-knowledge, understand how past experiences influence current behavior, and practice 10 tips of de-escalation. This workshop is aimed toward individuals who encounter conflict in the workplace, at home, or in the community, whether you are a parent or educator, work in the helping professions, or otherwise work with the public in potentially tense situations.

This session is open to everyone. We appreciate your interest in learning more about mental health and wellness.