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Energy Assistance

Cut Your Bills and Stay Connected

Benefit Season

The 2019-2020 Milwaukee County Energy Assistance Benefit Season runs from October 1, 2019, through May 15, 2020. During the each benefit season, eligible county residents can apply for a one-time payment to help cover a portion of their energy bills. The amount of the benefit varies depending on a number of factors, including household income and size, as well as their heating bills. Residents may also qualify for other benefits as well to reduce their utility costs.

Year-Round Benefits

The Milwaukee County Energy Assistance Program also offers year-round benefits as well to help eligible utility customers reduce their bills, make repairs or upgrades to their homes or furnaces, and stay connected. See the "Year-Round Additional Benefits and Services" and "Beneficios Adicionales durante Todo el Año" flyers below to learn more about weatherization benefits, furnace repairs, payment plan options, and more.

This program is administered by the Wisconsin Department of Administration.

Are You Eligible?

Find out if you are eligible to apply for the Energy Assistance Program. Download a document below to learn more. In addition to receiving Energy Assistance, you may qualify for additional benefits, such as weatherization services or emergency furnace repair. We're ready to help you!

Click on the links below to download our informational flyers.

We're Available Monday through Friday

The Milwaukee County Energy Assistance team is ready to meet with you Monday through Friday, from 8 a.m. to 5 p.m. You can schedule an appointment online at or by calling 414-270-4653. Walk-ins will be seen during regular business hours. Last applicant will be seen at 4:30, subject to availability.

It's Easy to Apply!

Call 414-270-4-MKE / 414-270-4653 / Dial 211 after hours

Click on

Stop by one of our six locations:

  • North: 6900 W. Brown Deer Road
  • Northwest: 4906 W. Fond du Lac Ave.
  • Downtown: 728 N. James Lovell St.
  • Bay View: 2701 S. Chase Ave.
  • West Allis: 6761 W. Greenfield Ave.
  • South: 5663 S. 27th St. 

If you live outside of Milwaukee County, go to the Wisconsin Low-Income Energy Assistance Program's website or call 1- 866-HEATWIS for more information.

Get Ready for Your Appointment

To make your appointment go smoothly, take a look at the Wisconsin Home Energy Assistance Program Checklist. Remember: You need to provide the documentation you'll need to successfully apply for the program. Look at the checklist so that you will know what to bring with you to your appointment.




If you have an emergency after hours, on the weekend, or during a holiday, call 2-1-1.



Frequently Asked Questions about Energy Assistance

  • Q: Will you be able to help me?

    A: We can help you save time by clicking here to make an online appointment, which is the easiest and quickest way to get help. Assistance will depend on whether you meet program guidelines (see questions below and links to flyers above). Please see the question below for information on service hours and scheduling appointments.

  • Q: Can I apply for Energy Assistance at Community Advocates?

    A: Yes. You can apply by making an appointment at You can also schedule an appointment by calling (414) 270-4-MKE or by coming to our office in person during our open hours. Limited first-come, first-served walk-in appointment availability starts each morning.

  • Q: When coming for my appointment, what information do I need to bring?

    A: For more information, click on Checklist flyer here: English, Espanol, Hmoob. After you have made your appointment, you must bring the following information:

    • Picture ID for individual completing application -- Picture ID is only required for first-time energy applicants and New to Milwaukee County residents;

    • Proof of all income sources for all household members 18 years or older for the previous three months (i.e., child support, wages, pension, SSI & Social Security award letters, etc.). Seasonal employees will require a copy of their 1040 including all W-2s and 1099s;

    • Social Security numbers for all household individuals;

    • Current energy bill (gas/electric/oil); and

    • If your heat is included with your rent, you must bring a rent certificate or statement from the landlord confirming that heat is included in the rent.

  • Q: When I arrive for my appointment, who should I ask to see?

    A: You will not need to ask for any specific person. Let the receptionist at the front desk know the reason for your visit and you will be directed to the appropriate person.

  • Q: Will I have to wait a long time for my appointment?

    A: There may be a wait during heavy enrollment periods. You will not have to wait a long time to be seen for appointments made in advance. We will do our best to minimize waiting time for all appointments.