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Energy Assistance

Cut Your Bills and Stay Connected

The 2019-2020 Milwaukee County Energy Assistance Benefit Season runs from October 1, 2019, through September 30, 2020. During the each benefit season, eligible county residents can apply for a one-time payment to help cover a portion of their energy bills. The amount of the benefit varies depending on a number of factors, including household income and size, as well as their heating bills. Residents may also qualify for other benefits as well to reduce their utility costs.

Milwaukee County DHHS Energy Assistance Announcement

Changes Due to COVID-19 Public Health Emergency Spring 2020

Due to the Coronavirus public health emergency, we are temporarily closing our physical locations and moving to phone appointments. If you are having a no heat emergency, call 2-1-1. In the best interest of the health and safety of our staff and those we serve; we are temporarily closing our sites. Customer is top priority, we will ensure that you get your 2020 Energy Assistance application done via phone. Check our website for closure updates - KEEPWARMMKE.ORG.

If you already have a pre-scheduled appointment, please be available by phone; you will receive a call at your scheduled appointment time to start your application. If you do not have an appointment, please call 414-270-4653 to schedule.

Apply between October 1, 2019, and September 30, 2020

Update: Changes to Income Requirements Effective March 30, 2020

The Home Energy Plus Program uses a previous one-month income test, which is annualized to determine program income eligibility. Unemployment and stimulus payments will not be counted as income when applying before the season ends. 

Income for people who are self-employed, farmers, or seasonal workers is based on federal income tax forms for the previous year.

Beginning March 30, 2020, the income requirements are as follows:

Family Size                          1-Month Income            Annual Income

1                                                  $2,389.42                          $28,673

2                                                  $3,124.66                          $37,496

3                                                  $3,859.83                          $46,318

4                                                  $4,595.08                          $55,141

5                                                 $5,330.33                           $63,964

6                                                 $6,065.50                           $72,786

7                                                 $6,203.33                           $74,440

8                                                 $6,341.25                           $76,095

All Milwaukee County Energy Assistance Application sites are temporarily closed to the public but we are taking applications on the phone. You can apply anytime before September 30, 2020. To schedule a phone appointment, call 414-270-4653 or go to After hours and on weekends, or in the case of a heating emergency, call 2-1-1. Community Advocates is a proud partner in the Milwaukee County Energy Assistance Program.

Extended Hours May 1-31, 2020

Monday: 8 a.m. - 7 p.m.

Tuesday: 8 a.m. - 7 p.m.

Wednesday: 8 a.m. - 5 p.m.

Thursday: 8 a.m. - 7 p.m.

Friday: 8 a.m. - 5 p.m.

Saturday: 8 a.m. - 12 noon

Year-Round Benefits

The Milwaukee County Energy Assistance Program also offers year-round benefits as well to help eligible utility customers reduce their bills, make repairs or upgrades to their homes or furnaces, and stay connected. Go to to learn more.

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We're Just a Phone Call Away

The Milwaukee County Energy Assistance team is ready to help you apply for the program. You can schedule a phone appointment online at or by calling 414-270-4653. During the 2020 coronavirus public health emergency, we are only taking phone appointments. Our application sites are temporarily closed.

Administered by the State of Wisconsin Department of Administration.

If you have an emergency after hours, on the weekend, or during a holiday, call 2-1-1.