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Energy Assistance

Cut Your Bills and Stay Connected

Benefit Season

The 2019-2020 Milwaukee County Energy Assistance Benefit Season runs from October 1, 2019, through May 15, 2020. During the each benefit season, eligible county residents can apply for a one-time payment to help cover a portion of their energy bills. The amount of the benefit varies depending on a number of factors, including household income and size, as well as their heating bills. Residents may also qualify for other benefits as well to reduce their utility costs.

Milwaukee County DHHS Energy Assistance Announcement

March 16, 2020

Due to the Coronavirus public health emergency, we are temporarily closing our physical locations and moving to phone appointments. If you are having a no heat emergency, call 2-1-1 In the best interest of the health and safety of our staff and those we serve; we are temporarily closing our sites. Customer is top priority, we will ensure that you get your 2020 Energy Assistance application done via phone. Check our website for closure updates - KEEPWARMMKE.ORG.

If you already have a prescheduled appointment, please be available by phone, you will receive a call at your scheduled appointment time to start your application. If you do not have an appointment, please call 414-270-4653 to schedule.


Please accept our sincere apologies for inconvenience this may cause.
VISIT KEEPWARMMKE.ORG OR CALL 270-4-MKE (4653) FOR A PHONE APPOINTMENT!


Update: Changes to Income Requirements Effective March 30, 2020

Beginning March 30, 2020, the income requirements are as follows:

Family Size                             1-Month Income

1                                                  $2,389.42


2                                                  $3,124.66


3                                                  $3,859.83


4                                                  $4,595.08


5                                                 $5,330.33


6                                                 $6,065.50


7                                                 $6,203.33


8                                                 $6,341.25


All Milwaukee County Energy Assistance Application sites are temporarily closed to the public but we are taking applications on the phone. To schedule a phone appointment, call 414-270-4653 or go to KeepWarmMKE.org. After hours and on weekends, or in the case of a heating emergency, call 2-1-1. Community Advocates is a proud partner in the Milwaukee County Energy Assistance Program.

Year-Round Benefits

The Milwaukee County Energy Assistance Program also offers year-round benefits as well to help eligible utility customers reduce their bills, make repairs or upgrades to their homes or furnaces, and stay connected. See the "Year-Round Additional Benefits and Services" and "Beneficios Adicionales durante Todo el Año" flyers below to learn more about weatherization benefits, furnace repairs, payment plan options, and more.

Administered by the State of Wisconsin Department of Administration.

Are You Eligible?

Find out if you are eligible to apply for the Energy Assistance Program. Download a document below to learn more. In addition to receiving Energy Assistance, you may qualify for additional benefits, such as weatherization services or emergency furnace repair. We're ready to help you!

Click on the links below to download our informational flyers.

We're Available Monday through Friday

The Milwaukee County Energy Assistance team is ready to help you apply for the program Monday through Friday, from 8 a.m. to 5 p.m. You can schedule a phone appointment online at KeepWarmMKE.org or by calling 414-270-4653. During the 2020 coronavirus public health emergency, we are only taking phone appointments. Our application sites are temporarily closed.

It's Easy to Apply!

Milwaukee County DHHS Energy Assistance Announcement

March 16, 2020

Due to the Coronavirus public health emergency, we are temporarily closing our physical locations and moving to phone appointments. If you are having a no heat emergency, call 2-1-1 In the best interest of the health and safety of our staff and those we serve; we are temporarily closing our sites. Customer is top priority, we will ensure that you get your 2020 Energy Assistance application done via phone. Check our website for closure updates - KEEPWARMMKE.ORG.


If you already have a prescheduled appointment, please be available by phone, you will receive a call at your scheduled appointment time to start your application. If you do not have an appointment, please call 414-270-4653 to schedule.

Call 414-270-4-MKE / 414-270-4653 / Dial 211 after hours

If you live outside of Milwaukee County, go to the Wisconsin Low-Income Energy Assistance Program's website or call 1- 866-HEATWIS for more information.

Get Ready for Your Appointment

To make your appointment go smoothly, take a look at the Wisconsin Home Energy Assistance Program Checklist. Remember: You need to provide the documentation you'll need to successfully apply for the program. Look at the checklist so that you will know what to bring with you to your appointment.

English

Espanol

Hmoob

If you have an emergency after hours, on the weekend, or during a holiday, call 2-1-1.

 

 

Frequently Asked Questions about Energy Assistance

  • Q: Will you be able to help me?

    A: We can help you save time by clicking here to make an online appointment, which is the easiest and quickest way to get help. Assistance will depend on whether you meet program guidelines (see questions below and links to flyers above). Please see the question below for information on service hours and scheduling appointments.

  • Q: Can I apply for Energy Assistance at Community Advocates?

    A: Due to the Coronavirus public health emergency, beginning March 16, 2020, we are temporarily closing our physical locations and moving to phone appointments. If you are having a no heat emergency, call 2-1-1 In the best interest of the health and safety of our staff and those we serve; we are temporarily closing our sites. Customer is top priority, we will ensure that you get your 2020 Energy Assistance application done via phone. When we reopen our application sites, you can apply at Community Advocates. If you already have a prescheduled appointment, please be available by phone, you will receive a call at your scheduled appointment time to start your application. If you do not have an appointment, please call 414-270-4653 to schedule.

  • Q: When coming for my appointment, what information do I need to bring?

    A: For more information, click on Checklist flyer here: English, Espanol, Hmoob. After you have made your appointment, you must bring the following information:

    Photo ID (recommended; mandatory for first-time and NEW to Milwaukee County applicants)

    Social Security numbers and birth dates for everyone in the household

    Current gas, electric or oil energy bill (or lease/letter from your landlord if heat is included in your rent)

    Proof of all income sources for the entire household's gross income for one month prior to the application month (child support, wages, pension, unemployment, etc.)

    Seasonal employees and self-employed persons will require the prior year's entire tax package. Rental income must be verified by taxes and schedule E