Cut Your Bills and Stay Connected
The 2024-2025 Energy Assistance Benefit Season begins October 1, 2024, and runs through May 15, 2025. During the benefit season, eligible Milwaukee County residents can apply for a one-time payment to help cover a portion of their energy bills. The amount of the benefit varies depending on a number of factors, including household income and size, as well as their heating bills. Residents may also qualify for other benefits as well to reduce their utility costs.
You may apply via phone, mail, or online. Please schedule your appointment by calling 414-270-4653 or going to keepwarmmke.org. At the time of your scheduled appointment, you will receive a call to start your application.
If you prefer to apply online, you can access the link to apply online at keepwarmmke.org.
Community Advocates Energy Assistance Hours
Monday to Friday: 8 a.m. to 5 p.m.
Community Advocates has limited availability for walk-in clients at our downtown offices at 728 N. James Lovell St., Milwaukee.
For no-heat emergencies on holidays, evenings or weekends, dial 2-1-1.
VISIT KEEPWARMMKE.ORG OR CALL 270-4-MKE (4653) FOR A PHONE APPOINTMENT!
2024-2025 Income Requirements
The Home Energy Plus Program uses a previous one-month income test, which is annualized to determine program income eligibility. Unemployment and stimulus payments will not be counted as income when applying before the season ends.
Income for people who are self-employed, farmers, or seasonal workers is based on federal income tax forms for the previous year.
Beginning October 1, 2024, the income requirements are as follows:
Family Size 1-Month Income Annual Income
1 $3,061.08 $36,733
2 $4,002.92 $48,035
3 $4,944.83 $59,338
4 $5,886.75 $70,641
5 $6,828.58 $81,943
6 $7,770.50 $93,246
7 $7,947.08 $95,365
8 $8,123.67 $97,484
Get in Touch: To schedule a phone appointment, call 414-270-4653 or go to keepwarmmke.org. Community Advocates has limited availability for walk-in clients at our downtown offices at 728 N. James Lovell St., Milwaukee. If you prefer to apply online, you can access the link to apply online at keepwarmmke.org. In the case of a heating emergency, call 2-1-1.
Year-Round Benefits: The Energy Assistance Program also offers year-round benefits as well to help eligible utility customers reduce their bills, make repairs or upgrades to their homes or furnaces, and stay connected. Go to keepwarmmke.org to learn more.
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It's As Easy As 1-2-3!
Community Advocates' Energy Assistance team is ready to help eligible Milwaukee County residents apply for the program. You can schedule a phone appointment online at KeepWarmMKE.org or by calling 414-270-4653. We have limited availability for walk-in clients at our downtown offices at 728 N. James Lovell St., Milwaukee. Or you can apply online at this link.
Community Advocates Energy Assistance Hours
Monday to Friday: 8 a.m. to 5 p.m.
If you a completed an application interview and need to return verification documents to expedite your Energy Assistance application, please send the documents to eadocuments@communityadvocates.net. Please be sure to block out your Social Security number, date of birth, bank account numbers, or EIN prior to submitting the documents.
If you are seeking the status of your application, you will receive a benefit status letter in the mail within 7-14 business days after your verification documents have been received. If it has been more than 14 business days, please call 414-270-4653.
Submitted an Online Application?
If you have questions or are requesting an update of their online application status and/or payment of benefits, please contact ESI at 414-800-4240, 1-800-506-5596 or mke-support@esiwi.com.
Things Didn’t Go as Planned?
If you have a complaint in regard to your experience with the Energy Assistance Program, please call (414) 270-2960 or email and a representative will follow up with you within 48 hours.
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Administered by the State of Wisconsin Department of Administration.
If you have an emergency after hours, on the weekend, or during a holiday, call 2-1-1.
