Community Advocates' priority is the health and well-being of our staff, clients, community partners, and volunteers during the coronavirus public health emergency. Here, we're collecting resources to help our community members meet their basic needs, like energy assistance, rent, food access, and more. Submit your resource to firstname.lastname@example.org.
Community Advocates’ sites are closed to the public during the Coronavirus public health emergency, but we are still providing services by phone and email, and our supportive housing and emergency shelter are still operating 24/7 with appropriate safety precautions. Some ways you can contact us:
Email: Contact Us
After Hours and On Weekends: Contact Impact 211
Domestic Violence Services
Services for those who have experienced domestic violence are still available around the clock:
Milwaukee Women’s Center’s 24/7 Crisis Line: 414-671-6140
In an Emergency Situation: 911
Sojourner Family Peace Center 24-Hour Hotline: 414-933-2722
Sojourner Family Peace Center: Guidance on Filing Electronic TROs
You can get a place in an emergency shelter and other resources by contacting Impact 2-1-1. Impact has temporarily suspended face-to-face appointments but they are conducting appointment by phone at the designated appointment time.
Call: 2-1-1 or 866-211-3380
Text: Text your zip code to 898-211
Milwaukee County Energy Assistance Program
All energy assistance application sites are closed to the public but appointments are being taken by phone. The Home Energy Plus Program uses a previous one-month income test, which is annualized to determine program income eligibility. Income for people who are self-employed, farmers, or seasonal workers is based on federal income tax forms for the previous year.
Beginning October 1, 2020, the income requirements are as follows:
Family Size 1-Month Income Annual Income
1 $2,490.08 $29,881
2 $3,256.33 $39,076
3 $4,022.50 $48,270
4 $4,788.67 $57,464
5 $5,554.83 $66,658
6 $6,321.00 $75,852
7 $6,464.67 $77,576
8 $6,608.33 $79,300
Milwaukee County Energy Assistance Hours
Expanded Hours October 1-31, 2020
- Monday: 8 a.m. to 7 p.m.
- Tuesday: 8 a.m. to 7 p.m.
- Wednesday: 8 a.m. to 5 p.m.
- Thursday: 8 a.m. to 7 p.m.
- Friday: 8 a.m. to 5 p.m.
- Saturday: 8 a.m. to 12 noon
Regular hours (Monday to Friday: 8 a.m.-5 p.m.) will resume on November 1.
For heat emergency on holidays, evenings or weekends, dial 2-1-1.
Schedule your appointment:
Community Advocates Help for Renters
It’s important to keep paying your rent and utilities if you can so that you don’t face eviction or disconnection down the line. Here’s what you need to know:
Call: Rent HelpLine 414-270-4646
Begin Applying for Rent Assistance: Rent Assistance Page
Community Advocates Help for Landlords
Your tenants may be going through a hard time during the COVID-19 public health emergency, so it’s important to stay in contact with them to prevent problems from developing. Here’s how you can do it:
Call: Rent HelpLine 414-270-4646
Employment & Unemployment Resources
The CARES Act expands unemployment insurance to help Wisconsin workers that have been furloughed or laid off. This federal rescue package has expanded eligibility to cover more workers and increased the maximum unemployment benefit by $600 per week for every American through July 31, which will provide most workers with their full paycheck. The legislation also makes unemployment insurance available for 13 additional weeks for a total of 39 weeks in Wisconsin. Unemployment insurance will also now be available for workers who are unemployed or unable to work because of the virus and don't qualify for traditional benefits. This support ensures that workers are protected whether they work for businesses small, medium or large, along with self-employed and workers in the gig economy. You can apply for unemployment insurance at this link.
Other helpful resources:
FSET @ Community Advocates: 414-290-7700
Food, School, Health Care, Utilities and Internet, and Childcare Assistance
Milwaukee Community Health Centers are offering testing for COVID-19 (coronavirus) for individuals who do not have a doctor and who are showing symptoms of COVID-19. No insurance, income, or immigration restrictions. Call 211 or your nearest community health center to be screened for an appointment.
COVID-19 Health Resources
Mental Health Resources
Mental Health America: Crisis Text Line: Text MHA to 741741 to be connected to a crisis counselor 24/7.
National Alliance on Mental Illness (NAMI)
- NAMI HelpLine: Monday-Friday, 10 a.m.- 6 p.m. EST, 1-800-950-6264
- NAMI Guide: COVID-19 (Coronavirus) Information and Resources
- English: 1-800-985-5990
- Deaf/Hard of Hearing: Text TalkWithUs to 66746; use your preferred relay services to call the Disaster Distress Helpline at 1-800-985-5990; TTY 1-800-846-8517
- Spanish: Call 1-800-985-5990 and press “2”; from the 50 States, text Hablanos to 1-787-339-2663; from Puerto Rico, text Hablanos to 1-787-339-2663; click here for more information
The Trevor Project: Helpline for LGBTQ+ Youth: 1-866-488-7386